One thing we hear often from our users? Our team genuinely cares. From helpful account officers to quick, friendly support, Moni’s people are committed to the success of each user, and it shows.
Meet Blessing
Blessing is a civil servant with the Federal Inland Revenue Service (FIRS). Like many Nigerian civil servants, Blessing wears more than one hat and she wears them well.
“If you know Nigerian civil servants, you know we don’t stop at one job. By day, I’m at FIRS. After hours, I’m running many businesses. I think it’s important for everyone to have multiple streams of income”. And behind these income streams is a solid savings habit she’s built with Moni.
“I’ve done bank savings, thrift groups, even stashing cash away over the years,” she said. “I really like Moni”.
Why does Blessing love using Moni?
Blessing started using Moni to intentionally set money aside for her various business ventures. “Sometimes it’s for restocking inventory or testing a new business idea. Other times, I use my savings for investments. I always want to be ready for any investment opportunity, that might come up, and Moni helps me do just that”. Today, she keeps several saving goals active on the app, including a dedicated emergency fund.
“I love how easy it is to plan ahead. With Moni, I’m not just saving randomly. I have multiple safelock and reserve plans which I label with my goals and targets. The interest rates are really competitive, so it actually feels like I’m investing, not just saving.”
PS: We just increased our interest rates on savings plans. You can now earn up to 235 on your savings with Moni. Find out more here.
Having quick access to her funds when needed has also been a game changer. And on the few occasions she’s had questions or needed support, the Moni team did not disappoint.
“The customer service is always responsive, and my account officer is hands-on. That personal touch makes all the difference for me”.
